Terms of Service

Effective Date: November 1, 2024

Last Updated: November 1, 2024

Welcome to Zenzzen Private Limited (“we,” “our,” or “us”). By accessing or using our services, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully. If you do not agree to these Terms, you may not use our services.

1. Scope of Services

Zenzzen provides customized software and e-commerce solutions. The scope of services will be defined and agreed upon in individual client contracts. Any additional services must be requested in writing and may be subject to additional fees.

2. Client Responsibilities

As a client, you agree to provide all necessary resources, documentation, and access required for us to deliver the agreed services. You are solely responsible for ensuring that the content, data, and materials you provide comply with all applicable laws and regulations.

3. Payment Terms

Payment terms will be outlined in the client agreement. All payments must be made on time. Late payments may result in service suspension or additional fees as per the agreement.

4. Intellectual Property

Unless otherwise agreed in writing:

• All intellectual property created during the project remains the property of the client upon full payment.
• Zenzzen retains the right to use non-confidential, generic components and code for future projects.

5. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of the project. Confidentiality obligations remain in effect even after the termination of the agreement.

6. Limitation of Liability

Zenzzen is not liable for:

• Losses caused by the misuse or improper implementation of the software by the client.
• Data breaches resulting from the client’s negligence or non-compliance with security recommendations.
• Indirect, incidental, or consequential damages under any circumstances.

7. Termination

Either party may terminate the agreement with written notice. Upon termination:

• All outstanding payments must be settled immediately.
• All project deliverables completed up to the termination date will be provided to the client.

8. Compliance with Laws

Zenzzen complies with all relevant laws, including the Indian Information Technology Act, 2000. Clients are responsible for ensuring that their use of our services complies with applicable laws.

9. Dispute Resolution

Any disputes arising out of or in connection with these Terms will be resolved amicably through mutual discussion. If a resolution cannot be reached, disputes will be subject to the exclusive jurisdiction of the courts in Surendranagar, Gujarat, India.

10. Contact Us

For any questions or concerns regarding these Terms, please contact us:

• Phone: +91 8128827088 / +91 9426491444
• Email: dir@zenzzen.com